Whereas Open-Box gear mainly consists of "near-mint" components, factory refurbished gear is in a different category. If these issues seem problematic to you, consider spending more to get a new, factory-sealed unit with the full manufacturer's warranty. Potential downsides are that this product is not a new, factory-sealed item it might have a minor cosmetic blemish or it might be subject to a limited, shorter-term warranty. Open-Box products also include select components acquired from our brand partners, such as product samples or gear used in recent audio shows or promotional events.Īmong the advantages of buying Open-Box gear: You may save plenty - if you don't mind a product that was previously opened for something as simple as one of our Music Direct product review videos, or a recent in-store demo, or gear displayed at an audio show. Products listed as "Open Box" typically are the result of a recent customer return under our industry-leading 60-day satisfaction guarantee, where the product is deemed to be in saleable condition, and it was returned in its original packaging. If you have to choose between buying a new product or an Open-Box version of the same piece, keep in mind that the Open-Box model may be your best bet overall, in terms of cost savings and quality.
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So, here's a primer on what to know about each category and how to select the right gear for your needs. All these product categories present opportunities for tremendous deals.
Additionally, products with significant blemishes are listed on our site as "Scratch & Dent" gear. Because of our extensive business relationships throughout the industry, many of our brand partners have approached us with great deals on closeouts, as well as products that are classified as B-Stock, or Factory Refurbished. At Music Direct, we're always working hard to give our customers the best deals in audio, including the latest products on the market.